23be Responsible Gaming —
Enjoy Safely
Gaming should be a source of fun — not stress. 23be helps you set the right limits and maintain healthy gaming habits.
Why is Responsible Gaming important?
Online gaming is a popular form of entertainment — but it stays enjoyable only when you play mindfully and within limits. 23be believes every player has the right to ensure their own protection. That is why we have built a platform where safety and entertainment are equally important.
Problem gambling can affect people of any age and profession. However, taking the right steps at the right time makes it possible to overcome the problem. 23be's responsible gaming tools will guide you along that path.
Remember: Gambling is a form of entertainment, not a source of income. Never chase losses by placing larger bets. Each bet is a separate event — previous results do not influence the next one.
Our Protective Tools
Deposit Limit
Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase the limit, you must wait through a set cooling-off period, which prevents depositing more money on impulse.
Self-Exclusion
If you feel you need a break from gaming, use the self-exclusion option. Your account can be suspended temporarily or permanently for a specified period (from 30 days to permanently). No marketing messages will be sent during the exclusion period.
Session Time-Out
The time-out feature lets you take a break from gaming for a set period — from 24 hours up to 6 weeks. You will not be able to log in during the break. This is ideal for temporary stress relief or when you simply need a rest.
Bet & Loss Limit
Set a cap on your total bet amount or maximum loss within a given period. Once the limit is reached, gaming will stop automatically, reducing the risk of impulsive losses.
Reality Check
Automatic reminders will appear during your session — letting you know how long you have been playing and how much you have won or lost. This information helps you stay aware and take a break on time.
24/7 Support
If you feel gaming is causing a problem, contact us at any time via 23be's live chat or email. Our support team is ready to assist in both Bengali and English.
Assess Yourself
Ask yourself the questions below. If you answer "Yes" to one or more, it may be time to pause and reflect — or to speak with our support team.
- Are you spending money on gaming beyond your budget?
- Are you repeatedly placing larger bets to recover money you have lost?
- Do you find it difficult to stop or limit your gaming?
- Is gaming affecting your family, work, or studies?
- Are you borrowing money to fund your gaming?
- Do you feel anxious or irritable when you are not gaming?
- Are you hiding your gaming habits from people close to you?
These are possible signs of problem gaming. Be honest with yourself and seek help if needed — that is not weakness, it is courage.
How to Use the Tools
Setting a Deposit Limit
Go to your account settings and click on "Responsible Gaming". Choose a daily, weekly, or monthly limit and enter the amount. Lowering the limit takes effect immediately; increasing it will apply only after a 7-day cooling-off period. The minimum deposit is ৳200.
Activating Time-Out
If you feel you need a short break — 24 hours, 7 days, 14 days, or 6 weeks — select the time-out feature. During the break you will not be able to log in and will not receive any promotional messages. The break cannot be cancelled before it ends.
Self-Exclusion Process
Choose self-exclusion for a long-term break or permanent closure. You can close your account for a minimum of 6 months or permanently. If you attempt to open a new account during the exclusion period, that account will also be closed. Contact our support team for help with this.
Reviewing Gaming History
From your account you can view a full record of your past bets, wins, losses, and deposits. Checking this information regularly is a good habit for understanding your own gaming patterns.
Activating Reality Check
Set the reality check interval in your account settings — 30 minutes, 1 hour, or 2 hours. A pop-up will appear at the chosen interval during each session showing your current session details.
Age Limit & Identity Verification
23be provides services only to individuals aged 21 and above. We verify age at registration and may request identity documents when necessary.
If a child or minor in your household uses your device, please use parental control software to block access to gaming sites. Do not share your password with others.
Our Commitment to Protecting Minors
If we suspect that an account belongs to a minor, we will immediately suspend the account and send a request for identity verification. No transactions will be processed without verification.
Need help? Talk to us
If you feel gaming is having a negative impact on your life, do not delay — contact us. 23be's support team will guide you in the right direction with complete confidentiality.
24/7 Live Chat
Log in to the site and speak with us via live chat at any time. Support is available in both Bengali and English.
Email Support
[email protected] — write to us in detail about any responsible gaming matter.
Things to remember:
- Asking for help is not weakness — it takes courage.
- Your concerns will be kept completely confidential.
- The support team will listen without judgment and help you.
- They will assist you in closing your account if needed.
Build Healthy Gaming Habits
Responsible gaming is not just about avoiding problems — it means enjoying gaming as a pleasant, controlled part of life. Following a few simple rules while playing at 23be will keep gaming enjoyable at all times.
Do
- Set a budget before gaming and stick to it.
- Set a time limit — avoid playing for hours on end.
- See gaming as entertainment, not as a way to earn money.
- Prioritise spending time with family and friends.
- Play with a fresh mind and mood — take a break if you are tired or stressed.
Avoid
- Placing larger bets to recover money you have lost.
- Betting with borrowed money or emergency funds.
- Gaming under the influence of alcohol or medication.
- Hiding your gaming habits from people close to you.
- Trying to go beyond your set budget.
Play safe, enjoy the fun
Join 23be — enjoy cricket betting, slots, and live casino through responsible gaming.
For ages 21 and above only • Play responsibly